60 Day Returns, It's That Easy!
At Jet Floss, we value your satisfaction and strive to ensure you have the best possible experience with our water floss pick devices. This return policy outlines the terms and conditions for returning products purchased from us. By purchasing from Jet Floss, you agree to adhere to this policy.
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Introduction
- Products are eligible for return within 60 days from the date of purchase
- Returned products must be in their original condition with all packaging and accessories intact
- Items damaged due to misuse or neglect are not eligible for return
Return Methods
To initiate a return, please follow these steps:
- Visit our website and complete the online return request form here
- Please include your order # and return reason in the line below
- A member from our team will be in touch via email to forward your return approval and return instructions
Refund Options
- Refunds will be issued to the original payment method within 7-10 business days upon receipt and inspection of the returned product
- In the event of a return due to a defect or error on our part, we will cover the return shipping costs. For other returns, customers are responsible for return shipping fees
Processing Time
- Please allow 7-10 business days for us to process your return and issue a refund once we receive the returned product.
Contact Us
- If you have any questions or need assistance with your return, please contact our customer support team via our contact us page here
Policy Revisions
- We reserve the right to make changes to this Return Policy
- Any changes will be posted on our website with the updated effective date
Talk about your brand
Thank you for choosing Jet Floss. We appreciate your business and strive to provide excellent customer service.